Stop losing customers to slow responses. Our AI-integrated chat system handles common inquiries instantly, reduces wait times significantly, and helps improve customer satisfaction. Transform your support experience today.
Transform your customer service with cutting-edge AI technology, intelligent automation, and advanced analytics. Everything you need to deliver exceptional support experiences and drive business growth.
Upload your company documents, FAQs, and knowledge base. Our AI uses Retrieval-Augmented Generation to provide accurate, context-aware responses from your own content, ensuring consistent and reliable customer support.
Automatically generate detailed chat summaries with resolution status, key discussion points, customer sentiment analysis, and actionable insights to improve your support quality and team performance.
Choose from Full AI Mode for complete automation, Hybrid AI Mode for AI-assisted human responses, or Human Only Mode for sensitive conversations. Switch modes instantly based on your needs.
Generate intelligent reports with AI-powered insights on chat volume trends, resolution patterns, customer satisfaction metrics, and performance recommendations to optimize your support strategy.
Intelligent pre-chat system that suggests relevant FAQs based on user intent, reduces chat volume by 60%, and ensures customers get instant answers to common questions before connecting with agents.
Create custom pre-chat forms to gather specific customer information, support ticket details, product preferences, or any data points your business needs for personalized support experiences.
Advanced operator management with department assignment and real-time performance monitoring to maximize your team's efficiency. Including AI performance reporting.
Bank-level encryption, GDPR compliance, and advanced threat protection ensure your customer data remains secure and compliant with global standards.
Native integrations with WordPress, Shopify, WooCommerce, Magento, Joomla, Drupal, and 50+ platforms. REST API and webhooks for custom integrations with your existing business systems.
Choose the perfect plan for your business. No hidden fees, no surprises. Cancel anytime.
Perfect for small businesses and startups
Advanced features for growing businesses
Bespoke solutions for large organizations
Ready to transform your customer support? Contact our team for a personalized demo and custom pricing.
Whether you're looking for our Solo plan or need a custom enterprise solution, our team is here to help you find the perfect fit for your business.
sales@imsupporting.com
We'll respond within 24 hours+44 (0) 208 720 9303
24x7 SupportIn today's competitive landscape, AI isn't just a nice-to-have—it's a business necessity that directly impacts your bottom line.
AI handles 80% of routine queries instantly, while human agents focus on complex issues. Result: 70% faster resolution times and higher customer satisfaction.
Never lose another sale due to out-of-hours inquiries. AI provides intelligent responses around the clock, capturing leads when your competitors are offline.
Smart AI identifies buying signals and escalates hot leads to your sales team. Studies show 35% improvement in lead conversion with AI-powered chat.