RAG-Based AI Suggestions
Upload your company documents, FAQs, and knowledge base. Our AI uses Retrieval-Augmented Generation to provide accurate, context-aware responses from your own content, ensuring consistent and reliable customer support.
New Platform Launching 2026
The Future of Customer Support is AI-Integrated
Stop losing customers to slow responses. Our AI-integrated chat system handles common inquiries instantly, reduces wait times significantly, and helps improve customer satisfaction. Transform your support experience today.
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% Faster Response
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% Higher Satisfaction
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AI-Powered Knowledge Base
Instant Answers from Your Own Documents
Upload your company documentation, policies, and FAQs. Our AI uses advanced Retrieval-Augmented Generation (RAG) to provide accurate, context-aware responses instantly.
87% Instant Resolution
Most queries answered immediately without human intervention
Always Accurate
AI pulls from your verified documents, ensuring consistent answers
Continuous Learning
Update documents anytime and AI adapts instantly
Automated Booking & Reservations
Complete Transactions Without Human Staff
Enable customers to book appointments, reserve rooms, or purchase services directly through chat. AI handles availability, pricing, and confirmation automatically.
24/7 Booking Availability
Accept bookings any time, even when your team is offline
Real-Time Inventory
Check availability and prevent double-bookings automatically
Instant Confirmations
Customers receive booking details and confirmation numbers immediately
Intelligent Support Ticketing
Automated Issue Triage & Resolution
AI troubleshoots common problems instantly and creates detailed support tickets when human intervention is needed. Track every issue from start to finish.
Smart Troubleshooting
AI attempts to resolve issues before escalating to human agents
Priority Classification
Automatically assign urgency levels based on issue severity
Full Tracking
Customers and staff can track ticket progress in real-time
RAG-Powered Product Discovery
Intelligent Recommendations from Your Entire Catalog
AI searches your complete product database using RAG technology to find perfect matches based on customer needs, preferences, and budget. No manual searching required.
Smart Product Matching
AI analyzes thousands of products instantly to find the best fit for customer requirements
Context-Aware Suggestions
Understands nuanced requirements like "video editing" or "budget gaming"
Instant Cart Integration
Seamlessly adds products and suggests complementary items for upselling
AI Agent with Custom Tools
Connect AI to Your External Systems & APIs
Give your AI agent access to real-time data through custom tools and APIs. Check inventory, get live prices, verify availability, or integrate with any third-party service.
Real-Time API Integration
Connect to flight APIs, payment systems, CRM, or any external data source
Multi-Tool Orchestration
AI automatically combines multiple tools to complete complex workflows
Live Data Processing
Weather, pricing, availability - AI fetches and processes current information
Intelligent AI-to-Human Handoff
Perfect Balance Between AI & Human Touch
AI handles routine queries instantly, but knows when to escalate complex issues to human agents. Seamless transfers with full context sharing ensure customers never repeat themselves.
Smart Escalation Detection
AI recognizes when human expertise is needed and proactively offers handoff
Full Context Transfer
Chat history and customer intent automatically shared with human agents
Skill-Based Routing
Connects customers to the right specialist based on their specific needs
Revolutionary AI-Powered Features for Modern Customer Support
Transform your customer service with cutting-edge AI technology, intelligent automation, and advanced analytics. Everything you need to deliver exceptional support experiences and drive business growth.
AI Chat Summaries & Analytics
Automatically generate detailed chat summaries with resolution status, key discussion points, customer sentiment analysis, and actionable insights to improve your support quality and team performance.
Flexible AI Response Modes
Choose from Full AI Mode for complete automation, Hybrid AI Mode for AI-assisted human responses, or Human Only Mode for sensitive conversations. Switch modes instantly based on your needs.
AI-Assisted Reporting
Generate intelligent reports with AI-powered insights on chat volume trends, resolution patterns, customer satisfaction metrics, and performance recommendations to optimize your support strategy.
Smart Pre-Chat FAQ System
Intelligent pre-chat system that suggests relevant FAQs based on user intent, reduces chat volume by 60%, and ensures customers get instant answers to common questions before connecting with agents.
Custom Data Collection Fields
Create custom pre-chat forms to gather specific customer information, support ticket details, product preferences, or any data points your business needs for personalized support experiences.
Multi-Operator Management
Advanced operator management with department assignment and real-time performance monitoring to maximize your team's efficiency. Including AI performance reporting.
Enterprise-Grade Security
Bank-level encryption, GDPR compliance, and advanced threat protection ensure your customer data remains secure and compliant with global standards.
Seamless Platform Integration
Native integrations with WordPress, Shopify, WooCommerce, Magento, Joomla, Drupal, and 50+ platforms. REST API and webhooks for custom integrations with your existing business systems.
Hybrid AI-Human Mode
Perfect balance of automation and personal touch. AI handles routine queries while human agents can seamlessly join conversations for complex issues. Full chat history transfer ensures customers never repeat themselves during handoffs.
Multi-Language AI Support
Serve global customers with AI that understands and responds in 95+ languages. Automatic language detection, real-time translation, and cultural context awareness ensure perfect communication across borders without hiring multilingual staff.
Custom AI Tool Integration
Extend AI capabilities with custom tools connected to your CRM, inventory systems, payment gateways, or any API. AI can check stock levels, process orders, verify accounts, and complete complex workflows automatically across your entire tech stack.
Simple, Transparent Pricing
Choose the perfect plan for your business. No hidden fees, no surprises. Cancel anytime.
Solo
£49.99
per month
Perfect for small businesses and startups
- 1 Operator Account Max
- AI-Assisted Responses
- Fully UK Hosted
- Full Analytics including AI
- Email Support
- Upload Documents To Train AI
- Free Integration Assistance
- Mobile App Access
- Full Customization
- *AI Limits Apply
Business
£1,499
per month
Advanced features for growing businesses
- 20 Operator Accounts
- Advanced AI Features
- Fully UK Hosted
- Full Analytics including AI
- Upload Documents To Train AI
- Priority Support
- Free Integration Assistance
- Custom Branding
- Mobile App Access
- Increased AI Limits
- Bring Your Own AI API Keys
Enterprise
Custom
pricing
Bespoke solutions for large organizations
- 100's Of Operators
- Upload Documents To Train AI
- Full Analytics including AI
- Advanced AI Features
- 24/7 Priority Support
- Custom Integrations
- White-label Solution
- Dedicated Infrastructure
- Regional Hosting (UK,EU,US,Etc)
- SLA Guarantees
- Mobile App Access
- Dedicated Success Team
- Bring Your Own AI API Keys
Get in Touch
Ready to transform your customer support? Contact our team for a personalized demo and custom pricing.
Let's Start a Conversation
Whether you're looking for our Solo plan or need a custom enterprise solution, our team is here to help you find the perfect fit for your business.
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24x7 SupportWhy AI is Essential for Modern Live Chat
In today's competitive landscape, AI isn't just a nice-to-have—it's a business necessity that directly impacts your bottom line.
Instant Response Times
AI handles 80% of routine queries instantly, while human agents focus on complex issues. Result: 70% faster resolution times and higher customer satisfaction.
24/7 Availability
Never lose another sale due to out-of-hours inquiries. AI provides intelligent responses around the clock, capturing leads when your competitors are offline.
Higher Conversion Rates
Smart AI identifies buying signals and escalates hot leads to your sales team. Studies show 35% improvement in lead conversion with AI-powered chat.