Live support chat software - Private chat (Multi operator chat).
"Private chat" can be used between operators in any chat session.
Each chat session consists of two chat windows, One for the end user and One for operators to chat inside.
This "private chat" can be used by operators to help decide the best answer or to help answer a clients question without
the client seeing.Some companies use remote workers,
The Private chat and Call for help options are great for these members of staff.