See when your visitor is typing a message or more importantly, Let them see when you are!

 

With the IMsupporting live chat software you will be able to see when your user is typing.

This enables you to get ready to reply and to see how active they are.

Some users can take time to reply to your answers for many reasons.

This lets you know that they are still active and havent just left the window open by accident or have no desire to reply to you.