🔧 Platform Status

Backend System Connectivity and Checks

Status: ✅ OK

Message: Backend Databases and internal connections working as expected.

🤖 AI Platform Status

Current Platform AI Model (Excluding Client Specific or Custom Models): gpt-4.1-nano

AI Service: OpenAI

Status: ✅ Working

Message: OpenAI API Working

Response Time: 544.81ms

Test Response (sent "Hi"):

"Hello! How can I assist you today?"
Legacy Console Connectivity Check

URL: https://console.imsupporting.com/

Status: ✅ Reachable

Response: HTTP 200

Support1 Connectivity Check

URL: https://support1.imsupporting.com/

Status: ✅ Reachable

Response: HTTP 200

External Connectivity

URL: https://google.com

Status: ✅ Reachable

Response: HTTP 200

New Chat Widget Connectivity

URL: https://cwv5.imsupporting.com

Status: ✅ Reachable

Response: HTTP 200

🌐 Network Connectivity Test
0%
Sent
0
Received
0
Lost
0
Packet Loss
0%
Avg Latency
0ms
Status: Initializing test...
🔍 Advanced Connectivity Test