Reply in real time
Chat with visitors while they are still on your site, before they leave.
Free live chat software for UK websites
- No card needed
- Live in minutes
- Hosted in the UK
- Cancel anytime
- UK hosted
- No credit card needed
- Live in minutes
- Private and secure
- Cancel anytime
- Works on websites and apps
How it works
Up and running in three simple steps
No developer needed and no long setup. Most UK websites are live in minutes.
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Create your free account
Sign up free with Google or your email address. No credit card, no commitment.
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Paste one install code into your website
Copy a single snippet into your site, or use our WordPress and Wix guides to add it fast.
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Start replying to visitors
Chat with people on your site straight away from your laptop, phone or support desk.
What you get
Everything you need to start a conversation
No long onboarding, no clutter. Just the things that help you reply faster and keep more of the people who land on your site.
Capture more enquiries
Catch sales questions and support requests before visitors leave your site.
Reply from anywhere
Pick up chats from your laptop, phone or support desk.
Matches your website
Customise the chat widget so it feels like part of your brand.
Who it is for
Built for UK websites that want simple live chat
Built for UK websites that want simple live chat without complicated setup.
- Small businesses
- UK councils and public sector
- Web agencies
- App developers
- Support teams
- WordPress and Wix owners
We had it on the site before lunch and were chatting to customers the same afternoon. It just felt easy, and the team were lovely whenever we had a question.
Good to know
Live chat questions, answered
What is live chat software?
Live chat software adds a small chat window to your website so visitors can message you in real time. With IMsupporting you can answer questions, help people buy or book, and keep the conversation going from one simple dashboard.
How do I add live chat to my website?
Create a free account, then copy one install code snippet into your website pages. Once it is in place, the chat widget appears and you can start replying to visitors straight away.
Is IMsupporting free to start?
Yes. You get free instant access with no credit card required, so you can add live chat to your site and try it properly before deciding on anything else.
Do I need a developer to install it?
No. If you can paste a small piece of code into your website, you can install IMsupporting. Most people set it up themselves in a few minutes.
Does it work with WordPress?
Yes. IMsupporting works with WordPress sites. You add the install code to your theme or use a simple snippet plugin, and the live chat widget appears on your pages.
Does it work with Wix?
Yes. You can add IMsupporting to a Wix website by pasting the install code into your site settings, so your live chat is live without any complicated setup.
Is IMsupporting hosted in the UK?
Yes. IMsupporting is UK hosted, which is helpful for UK businesses, councils and agencies that prefer their live chat data to stay close to home.
Can I use it on a client website?
Yes. Agencies and developers can add IMsupporting live chat to client websites and apps, making it a simple way to offer chat as part of your service.
Can I reply from mobile?
Yes. You can pick up and answer chats from your phone, laptop or support desk, so you never miss a visitor when you are away from your computer.
Can I upgrade later?
Yes. You can start free and upgrade whenever you need more features or capacity. There is no pressure and you can cancel anytime.
Ready when you are
Start your free live chat account now
It only takes a few minutes to add IMsupporting to your website. No card needed.