Our Most Advanced AI-Integrated Customer Support, Live Chat Dashboard Ever Built

Experience the future of customer engagement with our next-generation dashboard. Powered by cutting-edge RAG-based AI agents, intelligent automation, and enterprise-grade analytics that transform how you support your customers.

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Click the button above to chat with our AI and request early access to the new dashboard!

Meet Your New AI Command Center

A beautifully designed, intuitive interface that puts the power of AI at your fingertips

Dashboard Preview Coming Soon

Revolutionary AI Features That Change Everything

Not just another chatbot - this is enterprise-grade AI that actually understands your business

Advanced RAG-Based AI Agents

Our Retrieval-Augmented Generation (RAG) technology goes far beyond traditional chatbots. Upload your entire knowledge base - product manuals, FAQs, company policies, technical documentation - and watch as our AI provides accurate, contextual responses drawn directly from your content.

Why RAG Changes Everything: Unlike basic AI that hallucinates answers, our RAG system retrieves actual information from your documents, ensuring accuracy rates above 95% while maintaining your brand voice and company-specific knowledge.

Intelligent Chat Summaries

Every conversation is automatically analyzed and summarized with AI-powered insights. Get instant visibility into customer sentiment, resolution status, key issues discussed, action items, and follow-up requirements.

Business Impact: Reduce manager review time by 80%. Instantly identify trending issues, dissatisfied customers, and training opportunities across your entire support team.

AI Reply Suggestions

Your operators get real-time AI-powered response suggestions based on the conversation context, your knowledge base, and historical successful resolutions. Each suggestion is personalized and ready to send or customize.

Proven Results: New operators perform like veterans from day one. Average response time reduced by 65%, customer satisfaction increased by 42%.

Your Company Data, Your AI

Train the AI on YOUR specific business context. Upload product catalogs, pricing sheets, service procedures, troubleshooting guides, and company policies. The AI learns your business inside and out.

Privacy First: Your data stays your data. Our RAG system keeps your proprietary information secure and isolated, never mixing with other clients' data or being used for external AI training.

Predictive Analytics & Insights

AI-powered analytics that predict customer behavior, identify at-risk accounts, forecast support volume, and recommend proactive interventions before issues escalate.

Strategic Advantage: Move from reactive to proactive support. Identify product issues before they trend, spot upsell opportunities, and prevent churn with AI-driven early warning systems.

Multilingual AI Support

Break language barriers with AI that understands and responds in 100+ languages. Automatic translation, cultural context awareness, and localized responses ensure global customers feel understood.

Global Reach: Support customers worldwide without hiring multilingual staff. The AI maintains your brand voice across all languages while respecting cultural nuances.

Powerful AI Agent Tooling for Every Business Need

Our AI agents don't just chat - they take action with intelligent API integrations that transform conversations into results

Smart Ticketing System

AI agents automatically create, categorize, prioritize, and route support tickets based on conversation context. Complex issues are escalated with full context and relevant documentation attached.

Intelligent Booking & Scheduling

Let customers book appointments, reserve services, or schedule consultations directly in chat. AI handles availability checks, calendar conflicts, time zones, and sends automated confirmations.

Secure Payment Processing

Accept payments directly in chat with PCI-compliant integrations. AI handles invoicing, payment links, subscription management, and refund processing - all while maintaining conversation flow.

Order Management & Tracking

Customers can check order status, modify shipments, process returns, and track deliveries. AI pulls real-time data from your e-commerce platform and provides instant updates.

Account Management

Help customers update profiles, reset passwords, manage subscriptions, and configure preferences. AI handles authentication securely and guides users through account changes.

Quote & Pricing Engine

Generate instant quotes based on customer requirements. AI considers inventory, pricing rules, discounts, and regional variations to provide accurate estimates in seconds.

Form & Survey Completion

Conversationally collect customer information, feedback, and survey responses. AI adapts questions based on previous answers and ensures data quality before submission.

CRM Integration & Updates

Automatically sync conversation data, customer sentiment, and interaction history to your CRM. AI enriches customer profiles and triggers sales workflows based on conversation signals.

Inventory & Availability Checks

Real-time inventory lookups across multiple locations. AI suggests alternatives for out-of-stock items and can reserve products while the customer completes their purchase.

Smart Notifications & Alerts

AI triggers notifications to internal teams, sends customer follow-ups, and creates automated reminders based on conversation outcomes and business rules.

Document Generation

Generate contracts, invoices, reports, and custom documents based on conversation data. AI populates templates and delivers professionally formatted PDFs instantly.

Custom API Integrations

Connect to ANY service via custom API tools. AI can interact with your existing systems, databases, and third-party services - fully tailored to your business processes.

See the Future of Customer Support in Action

Watch how our AI-powered dashboard transforms customer interactions from start to finish

Platform Demo Video

Coming Soon - Full Dashboard Walkthrough

Why Choose IMSupporting's New Dashboard?

See how we compare to traditional live chat platforms

Feature Traditional Chat IMSupporting 2026
RAG-Based AI Agents
Custom API Tool Integration
AI Chat Summaries
AI Reply Suggestions
Upload Company Documents for AI Training
Predictive Analytics
Multi-language AI Support Limited 100+ Languages
UK Hosted & GDPR Compliant Sometimes Always
Bring Your Own AI API Keys

Built on Cutting-Edge Technology

Enterprise-grade infrastructure that scales with your business

Advanced OpenAI Models

GPT-4, GPT-5 and more working in harmony

Vector Databases

Lightning-fast semantic search across many of your documents to assist the AI in your business knowledge

UK Cloud Infrastructure

99.99% uptime with enterprise-grade security and compliance

Zero-Trust Security

Military-grade encryption, SE certified, GDPR compliant, UK Hosted

Real-time Processing

WebSocket technology for instant messaging and live updates

API-First Architecture

RESTful APIs and webhooks for seamless integrations into your own business applications or custom bespoke systems

Ready to Transform Your Customer Support?

Join the waitlist for early access to the most advanced AI-powered customer support platform

Use our live chat AI to request early access - just ask!

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