AI Dispatch Assistant for Taxi Firms

Automate bookings, provide instant quotes, and update passengers on driver status 24/7. Reduce call center noise and keep your fleet moving.

Modernize Your Dispatch Operations

Stop missing bookings during peak times. Let AI handle the overflow.

In the competitive world of private hire, speed is everything. Passengers want instant quotes and immediate booking confirmations, without waiting on hold. IMsupporting provides a Hybrid AI Dispatch Assistant that lives on your website and app, handling bookings and queries instantly.

From "Where is my car?" to "How much to the airport?", our AI answers instantly, integrating directly with your dispatch system to provide real-time data.

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Fleet-Focused Features

Tools designed to increase bookings and reduce controller workload.

Instant Quote Automation

Passengers can get a price estimate instantly by typing their pickup and drop-off locations. The AI calculates this based on your pricing rules or API.

24/7 Booking Agent

Capture bookings while your office is closed or busy. The AI collects all necessary details (time, location, passengers) and pushes them to your dispatch system.

"Where's My Car?"

Reduce "chaser" calls. The AI can check the status of a booking and update the passenger on the driver's location and estimated arrival time automatically.

Lost Property Handling

Automate the lost property process. The AI guides passengers through reporting lost items, collecting trip details to help you locate the specific vehicle.

Airport Transfer Specialist

The AI is trained to ask for flight numbers and luggage requirements for airport bookings, ensuring your drivers have all the info they need.

Controller Handoff

If a booking is complex or a passenger is distressed, the AI instantly alerts a human controller to take over the chat, providing full conversation history.

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Seamless Dispatch Integration

Your dispatch software is the heart of your business. Our AI connects directly to it via our "AI Tools" API capability.

This means the AI isn't just guessing; it's reading live availability, checking pricing zones, and inserting jobs directly into your queue without human data entry.

  • Connects to Autocab, iCabbi, Cordic & more (via API)
  • Real-time pricing and availability
  • Zero data entry errors

Drive More Bookings with AI

Join forward-thinking fleets using IMsupporting to automate growth.

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