Live Chat for Universities and Education Providers

Answer admissions enquiries, course questions, campus information, IT helpdesk requests and international student enquiries with AI chat and human handoff from IMSupporting.

Live Chat for Universities and Higher Education

Meet the digital-native generation where they are: online and expecting instant answers.

Prospective students are browsing your website late at night and on weekends. If they have questions about deadlines or campus life, they want answers immediately.

IMsupporting's AI Student Assistant engages these visitors instantly. It answers thousands of repetitive questions about admissions, tuition, and housing, freeing your staff to focus on complex counseling and high-value recruitment activities.

Let AI handle routine enquiries and pass complex conversations to your team with hybrid AI and human handoff. Get started on the free live chat plan with no credit card required.

Support students before they give up

  • Admissions questions
  • Course information
  • IT helpdesk routing
  • Campus guidance
  • Human handoff when needed

Campus-Wide Solutions

From admissions to alumni relations, connect every department.

Admissions Assistant

Guide applicants through the enrollment funnel. The AI answers questions about deadlines, requirements, and application status instantly.

International Support

Recruit globally without time zone constraints. Our AI can support multilingual student enquiries where configured and is available 24/7 to support students from anywhere in the world.

Course Information

Help students find the right program. Upload your course catalog, and the AI can recommend degrees and classes based on student interests.

Campus Guide

Answer questions about housing, dining, parking, and campus facilities. "Where is the library?" or "How do I apply for a dorm?" answered instantly.

IT Helpdesk

Support current students and faculty with common tech issues. Reset passwords, troubleshoot WiFi, and guide users to LMS resources automatically.

Recruitment Analytics

Understand what prospective students are asking. Our analytics dashboard reveals trends in inquiries, helping you optimize your marketing and website content.

Transform Your Admissions Process

Join universities and colleges using IMsupporting to engage the next generation of students.

Contact Sales Start FREE