Hybrid AI Technology
Our unique Hybrid AI system handles routine queries automatically while seamlessly handing over complex issues to human operators. The AI can check stock, process orders, and generate quotes — not just answer questions.
WordPress Hybrid AI Live Chat Plugin
Seamlessly integrate advanced AI and human support into your WordPress site. Boost engagement and support efficiency with our easy-to-use plugin.
GDPR Compliant
Cyber Essentials
UK Based — Gloucester
4.8/5 Rating
Works with WordPress 6.x+. No credit card required. Free 30-day trial.
Why Choose IMsupporting for WordPress?
The ultimate hybrid solution combining AI intelligence with human touch
Native WordPress Integration
Designed specifically for WordPress. Works perfectly with the latest versions (6.x+) and compatible with all major themes including Astra, GeneratePress, Divi, and page builders like Elementor and WPBeaver.
Instant Setup
Get up and running in under 2 minutes. No coding required. Just install, activate, enter your Site ID, and your chat widget is live.
SEO Friendly
Lightweight plugin design (< 50KB) ensures your site speed remains fast, keeping your SEO rankings high. No bloat, no slowdowns.
Mobile Optimized
The chat widget is fully responsive, ensuring a perfect experience for your visitors whether they are on desktop, tablet, or mobile devices.
Secure & Reliable
Enterprise-grade security protects your data and your customers' conversations. GDPR compliant, Cyber Essentials Plus certified, with data stored in UK data centres.
WordPress Compatibility
Tested and verified working with the most popular WordPress setups
WordPress 6.x
Full Support
Elementor
Full Support
Divi Builder
Full Support
WooCommerce
Full Support
Easy Digital Downloads
Full Support
Also compatible with: GeneratePress, Astra, OceanWP, Avada, Flothemes, and 50+ other major themes.
UK Data Compliance
Built for UK businesses with strict data protection requirements
GDPR Compliant
Fully compliant with UK GDPR regulations. All customer chat data stored in UK data centres. Full audit trails, consent management, and right-to-deletion built in.
Cyber Essentials Plus
Certified to UK government security standards. Meets NHS, local government, and financial services procurement requirements.
UK Data Centres
Your data never leaves the UK without explicit permission. Enterprise-grade security with 99.99% uptime SLA.
Easy Installation Guide
Get started with IMsupporting on WordPress in 3 simple steps
Step 1: Download & Install
Go to your WordPress Dashboard > Plugins > Add New. Search for "IMsupporting Hybrid AI Chat" and click "Install Now".
Step 2: Activate
Once installed, click the "Activate" button to enable the plugin on your site. You'll see a new "IMsupporting" menu item in your dashboard.
Step 3: Connect Account
Enter your IMsupporting Account ID (Site ID) in the plugin settings. That's it! Your chat widget is now live and ready to help your visitors.
IMsupporting vs Other WordPress Chat Plugins
See how we compare to popular alternatives
Simple, Transparent Pricing
Start free, scale as you grow
Free
£0/month
- WordPress plugin free download
- Basic chat widget
- Email support
- Limited AI responses
Pro
£49.99/month
- ✅ Full Hybrid AI
- ✅ Actionable AI agents
- ✅ All integrations
- ✅ Priority support
- ✅ Unlimited agents
- ✅ UK data hosting
The WordPress.org plugin is free to download. Pro features require an IMsupporting account.
Frequently Asked Questions
Everything you need to know about the IMsupporting WordPress plugin
Is the IMsupporting WordPress plugin free?
Yes! The IMsupporting WordPress plugin is free to download from the WordPress.org plugin repository. The basic version includes essential live chat features. Upgrade to Pro for full Hybrid AI capabilities, actionable agents, and priority support.
Does this plugin work with WooCommerce?
Yes! Our plugin fully integrates with WooCommerce. The AI can check stock levels, view order status, track shipments, and process basic refunds — all without human intervention. Perfect for e-commerce sites.
Will this slow down my WordPress site?
No. Our plugin is extremely lightweight (< 50KB) and loads asynchronously, meaning it won't affect your PageSpeed scores or SEO rankings. We prioritize performance.
Is IMsupporting GDPR compliant?
Yes — fully GDPR compliant with data stored in UK data centres. We're also Cyber Essentials Plus certified. The plugin includes cookie consent options and data processing agreements for UK businesses.
What WordPress versions are supported?
We support WordPress 5.8+ including the latest WordPress 6.x versions. Compatible with PHP 7.4 through PHP 8.3.
Can I customize the chat widget appearance?
Yes! The plugin includes full customization options for colors, position (bottom-left/right), launcher text, and more. You can match your brand perfectly.
Do you offer support for the WordPress plugin?
Yes — we offer support via the WordPress.org support forums for the free plugin, plus email and live chat support for Pro customers. Our UK-based team is here to help.
Ready to Transform Your Customer Support?
Join thousands of WordPress websites using IMsupporting's Hybrid AI Chat