Colour Customisation
Set the chat widget header colour, launcher button colour, and accent colours to match your brand palette exactly.
See how IMSupporting live chat widgets look on different websites. AI chat, human handoff, custom styling, proactive chat invitations and a free forever starter plan.
See live chat in action across different industries and website types.
A great chat widget should look like it belongs on your website. IMSupporting gives you full control over colours, launcher button style, welcome message text, widget position and behaviour - so your live chat matches your brand perfectly.
Browse our chat widget style gallery for visual inspiration with live previews and copyable CSS. From subtle professional launchers to animated AI-themed buttons, there's a style for every website.
Different industries use chat widgets differently. An ecommerce store might want a prominent launcher with basket-saving prompts. An estate agent might prefer a subtle corner button with valuation-offer messaging. A council website needs an accessible, WCAG-compliant design. A law firm may want a professional, understated launcher. A university might highlight course enquiry options. And a SaaS platform might match the chat widget to its product's UI. We cover all of these scenarios.
Start Free Today No credit card required. Free plan includes 1 operator, 1 AI agent, 25 free AI credits every month, and AI to human handoff.
Make your live chat look like a native part of your website.
Set the chat widget header colour, launcher button colour, and accent colours to match your brand palette exactly.
Choose from round, pill, square, or custom launcher shapes. Add your own icon or use the default chat bubble.
Place the widget on the left or right side, adjust the bottom margin, and choose between popover or inline display modes.
Customise the greeting text that visitors see before they even start typing. Make it friendly, professional, or action-oriented.
Configure the widget to open automatically after a delay or when a visitor reaches a specific page - perfect for landing pages and checkout. See proactive chat invitations for trigger ideas.
The chat widget looks and works great on every screen size. All styles are fully responsive with mobile-first design.
Common questions about live chat widget styling.
Yes. All colours, the launcher button, and the welcome message are customisable from your IMSupporting dashboard. Business plan users can also request bespoke CSS styling from our team.
Yes. Visit our widget style gallery to see pre-made themes including default, AI-themed, fire-themed and more. Each includes copyable CSS.
Yes. You can set the widget to appear on the left or right side, adjust its distance from the bottom of the page, and choose inline or popover display mode.
No. The widget loads asynchronously after your page content, so it never blocks rendering. Your website performance is unaffected.
Yes. You can configure department-based routing so visitors on different pages see different welcome messages and get routed to the right team.
Yes. The free forever plan includes 1 operator, 1 AI agent, 25 free AI credits every month, full widget customisation and AI to human handoff. Start free with no credit card.
Start free with no credit card. Customise your chat widget, add AI chat and human handoff in minutes.